Privacy Policy
This privacy policy explains what information JND Plumbing and Drain ("we", "us") collects from visitors to jndplumbinganddrain.com, how we use it, and the rights you have over it.
What we collect
- Contact form — when you submit our quote request form we collect your name, email, phone number, job address, and the description you provide.
- Server logs — our hosting provider records standard access logs (IP address, browser type, pages visited, timestamps) for security and troubleshooting.
- No tracking pixels, ad networks, or analytics are used on this site at this time.
- No cookies are set by this site beyond a basic session token used by the form to prevent spam.
How we use it
- To respond to your quote request and provide service.
- To follow up about your job, schedule visits, send invoices, or answer follow-up questions.
- For our internal business records and to comply with California licensing requirements.
What we do not do
- We do not sell your personal information.
- We do not share your information with marketers or data brokers.
- We do not use your information for advertising.
Photos on our site
The job-site photos we display are from real JND projects, posted with customer permission. Identifying details (faces, license plates, addresses) are obscured where applicable. If you believe a photo on this site identifies you and you would like it removed, email us — see Contact below.
Your rights (California residents)
Under the California Consumer Privacy Act, you have the right to:
- Know what personal information we have collected about you.
- Request that we delete the personal information you have provided.
- Opt out of any sale of personal information (we do not sell, but the right exists).
- Not be discriminated against for exercising these rights.
To exercise any of these rights, email [email protected] with the subject line "Privacy Request".
Data retention
We keep contact-form submissions only as long as necessary to provide the requested service and meet our record-keeping obligations under California contractor law. Server access logs are typically rotated within 14 days.
Children
This site is not directed to children under 13, and we do not knowingly collect information from them.
Changes
We may update this policy from time to time. The "Last updated" date above will reflect the most recent revision.
Contact
JND Plumbing and Drain
Phone: (310) 944-1213
Email: [email protected]